Cathy Thinking Out Loud: twitter poll

Monday, 2 December 2013

The other day I tweeted out a question:

"WHAT BRANDS DO YOU THINK DO THE BEST JOB OF INTERACTION, CUSTOMER SERVICE AND, ENGAGEMENT?"

I was looking for the whole package, who is the best at online, social media and in store customer interaction, customer service, and engagement. I think it is easy to do a good job at one type of interaction, or customer service in a single arena, such as online, OR in store. What is a challenge is being great at customer service and engagement in all the arenas.

This poll is not exactly scientific, but I believe strongly is sharing this type of information with people I know. I want to know if someone has had a great experience or service from a brand. I want to know if I should be following a person, blog or brand on social media.

I immediately got so many responses. I saw many brands mentioned more than once. I have made a list of the brands mentioned 50 in total, and I hope you go and check them out and find out why they were picked by my tweeps for this list.

NOTE: THESE ARE IN ALPHABETICAL ORDER - NOT ORDER OF IMPORTANCE OR POPULARITY.

BEST BUY CANADA